Under general direction of the Transportation Operations Manager, the Transportation Sr., Program Specialist will assist in the development, implementation, service delivery, tracking and reporting of various transportation services and programs to ensure specified transit needs of the community are being met in an efficient and effective manner. Analysis and ongoing review of programs to recommend adjustments or changes in the programs to either meet the current needs or to comply with any government mandated changes to ensure the successful operation of stated programs, and performing related duties as assigned within the scope of this classification.
ESSENTIAL FUNCTIONS (KNOWLEDGE, SKILLS & ABIITIES): Includes, but not limited to the following:
Plan, develop and organize the delivery of specialized transportation services and programs based on a complete and thorough assessment of individual and community needs;
Monitor and evaluate performance of vendors, contractors, employees and outside agencies that provide transportation services and programs;
Prepare and present a variety of detailed reports for: NTD/FTA, AQMD, SCAG, MSRC and MTA;
Establish and maintain effective working relationships and regulatory compliance with local districts, organizations and governing agencies;
Assist in budget preparation, monitoring, and control;
Assist in applying for special transportation grants and grant administration;
Demonstrate competence to organize, analyze, interpret and clearly explain operational/technical policy and procedures in simple terms;
Develop, coordinate and edit program publicity, including press releases, printed schedules, detour notifications and flyers;
Coordinate efforts with other city agencies, divisions, departments, and elected and appointed officials;
Professionally communicate through correspondence, presentations, trainings and/or in meetings with city agencies, city employees, elected and appointed officials, residents, contractors, grant administrators and various local, state and regional governing bodies;
Compose a variety correspondence, such as memos, letters, staff reports, etc.;
Provide backup coverage for all Transportation Services Division's positions, which will include driving a variety of commercial vehicles used for transit and paratransit programs; and
Supervisory responsibilities will include assistance with the supervision, training and evaluation of Transportation Coordinators, Administrative Clerk, Commercial Drivers, hourly employees, interns and volunteers.
May perform other duties within the context of this classification standard.
Grant writing, interpretation, administration, and reporting requirements;
Rules and regulations relating to Bus Operations, Paratransit, Commercial Drivers, union employees and Best Practices;
Operating programs with restricted funds to ensure compliance;
NTD reporting, MTA Proposition A & C and Measures R & M funding;
Commercial, passenger vehicle operations and associated regulations;
Principles of quality customer service and conflict resolution;
Microsoft Office (Word, Excel, Powerpoint, Outlook, and Access);
Principles of proper employee supervision;
Principles of business writing; and
Alternative fuel programs with emphasis in compressed natural gas (CNG) vehicles, Electric Vehicle (EV) and fueling infrastructure and equipment.
Prepare correspondence RFP's, staff reports, schedule modifications; and
Present to large groups.
Obtain and maintain required licenses and certifications;
Work professionally with all encountered during the course and scope of the job;
Work independently and meet all deadlines; and
Be detail oriented and proof documents.
Any combination of experience and education that would likely provide the required knowledgeable and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
EDUCATION: Possession of a Bachelor's Degree from an accredited college or university with major course work in Business Administration, Organizational Development, Planning, or a closely related field is required. Master's Degree preferred.
EXPERIENCE: Four (4) years of related experience, which must include one (1) year of increasingly responsible experience in the delivery of public transit and paratransit services, working with government agencies and collaboratively working with the senior and disabled community; Experience in the preparation of correspondence, news releases, RFP's, staff reports and printed schedules; Experience with training and presenting to large groups; Experience in alternative fuel programs with an emphasis in compressed natural gas vehicles, fueling infrastructures and equipment safety as desirable but not required. Incumbents within this classification may be required to work evenings, weekends, and holidays.
LICENSE OR CERTIFICATION: Possession of, or ability to obtain an appropriate, valid driver's license, Class A, B or C at time of application submittal. Selected candidate must obtain within one (1) year of employment; proof of CPR and First-Aid certifications, valid school bust or Class B Commercial Driver's License with Passenger Endorsement, Air Brake certification; and verification of Transit Training Certification.
These certificates, license endorsements and a good training record are required throughout employment. If needed, the selected candidate will be offered in-house training to obtain knowledge and skills for testing requirements for certifications, Class B license and endorsement.
The successful passing of all required tests and obtaining required license, certifications and endorsement within the one year probationary period is a requirement of the job and ultimately the responsibility of the selected candidate. Failure to obtain a commercial driver license (after training) with required endorsements and certificates within the first year of employment may result in termination of employment.
May be required to work evenings, weekends, and holidays.
PHYSICAL REQUIREMENTS OF WORK: The physical, mental and environmental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: The ability to sit for two hours at a time; lift up to 15 pounds; climb a footstool or ladder for the purposes of retrieving records; and get from one location to another while doing business. Incumbent must be able to safely lift and carry books, files and reports weighing up to 25 pounds. Must be able to lift files and reports from counter tops or file drawers and withstand exposure to vibration, pitch and glare from a computer.
Mental Demands: Employees are regularly required to use written and oral communication skills; read and interpret data; use math and mathematical reasoning; analyze and solve problems; learn and apply new information; perform highly detailed work on multiple, concurrent tasks; meet intensive and changing deadlines and interact with City staff, customers, vendors, contractors, and the public.
Noise Level Environment: The employee typically works in office conditions; the noise level is frequently quiet or moderately quiet, at or below 85 decibels.
THE SELECTION PROCESS FOR THE POSITION:
Applications will be reviewed. Admission to competitive examination may be limited to those whose applications show the best combination of qualifications in relation to the requirements and duties of the position. Any part of the examination process may be qualifying only.
E-Verify: The City of El Monte is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of newly hired employees in the United States.