POSITION:  Under general supervision, performs a wide variety of general or specialized office support, clerical, routine administrative and programmatic work in support of assigned department or function; receives and directs telephone calls and visitors; relieves assigned staff of clearly defined and delegated administrative or technical detail; sorts, logs, and maintains a variety of files and records; assists citizens and the general public; and provides information related to specific area of assignment.  Position is an hourly / part-time / at-will position and limited to 999 hours per year. Current CalPERS members are not eligible to apply for this position.

DUTIES AND RESPONSIBILITIES:

• Provides front counter assistance; screens office visitors and provides information within area of assignment; distributes appropriate forms and manuals; accepts, processes, verifies, and reviews materials, applications, records, and reports for completeness and conformance with established regulations and procedures; collects fees and issue receipts; issues permits.
•  Answers the telephone and routes calls to appropriate personnel; assists the general public and outside groups and agencies by providing information related to specific areas of assignment; directs customers to appropriate City divisions/departments as appropriate and necessary; coordinates with other departments on interrelated issues and projects.
• Types, proofreads, and creates a variety of documents and forms including general correspondence, reports, and memoranda from rough draft or verbal instruction; disseminates information as appropriate.
• Maintains accurate and up-to-date files and records for assigned areas; monitors various logs, accounts, and files for current and accurate information; organizes and maintains filing systems.
• Performs a variety of routine clerical accounting and bookkeeping duties involved in financial record keeping and reporting for assigned area.
• Collects, issues receipts, and processes monies received including petty cash, cash and check payments; checks total cash receipts and balance to amounts entered in computer.
• Processes mail including receiving, sorting, and distributing incoming and outgoing correspondence.
• Maintains and orders supplies and materials for assigned office and programs; prepares purchase orders; receives invoices and checks for accuracy; processes payments.
• Provides back-up support for other administrative and clerical positions as necessary.
• Performs additional duties as required to address business needs and changing business practices.

QUALIFICATIONS: Knowledge of: Modern office procedures, methods and equipment including computers; computer applications such as word processing, spreadsheet, and database applications; methods and techniques of proper phone etiquette; customer service techniques, practices, and principles; mathematical principles; basic business letter writing and the standard format for typed materials; methods and techniques for basic report preparation and writing; principles and procedures of record keeping and filing; English usage, spelling, grammar and punctuation.  Ability to: Perform varied office and clerical support duties and tasks; type and enter data at a speed necessary for successful job performance; learn the operations, services, and activities of specific program area; learn, interpret, and apply administrative and departmental policies and procedures; work cooperatively with other departments, City officials, and outside agencies; respond tactfully, clearly, concisely, and appropriately to inquiries related to area of responsibility; deal successfully with the public, in person and over the telephone; courteously respond to community issues, concerns, and needs; compile data and participate in the preparation of clear and concise reports; set up and maintain a variety of files and records; operate office equipment including computers and supporting word processing and spreadsheet applications; plan and organize work to meet changing priorities and deadlines; understand and carry out oral and written instructions; work independently in the absence of supervision; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work.  Must be able to work Monday to Thursday from 8:00 a.m. to 1:00 p.m. (Schedule subject to change based on operational needs)

EDUCATION AND EXPERIENCE:  Equivalent to completion of the twelfth grade. Two years of responsible clerical experience involving a high level of public contact.  Possession of an appropriate, valid driver’s license.  Prior experience in a City or municipal government is highly desirable.  Bilingual Spanish speaker preferred.   

SELECTION PROCESS: Applications will be reviewed and those candidates whose experience most closely fit the needs of the City will be invited to continue in the recruitment process, which may consist of a written exam, performance tests, and oral interviews.  The final candidate must successfully complete a thorough background which may include medical exam, drug screening, employment history verification, DMV check, and fingerprinting.

APPLICATION PROCEDURE: Application forms may be picked up at Irwindale City Hall located at 5050 N. Irwindale Avenue, Irwindale, CA 91706 or downloaded from the City’s website at www.irwindaleca.gov.  Completed application materials must be submitted by the final filing date.  Resumes will not be accepted in lieu of a completed City application. Completed applications can be emailed to hr@irwindaleca.gov, mailed to the address above, or submitted in person. Please note postmarks will not be accepted.

DEADLINE TO APPLY:  Thursday, March 7, 2019 at 6:00 p.m.

All applicants must be legally eligible for employment in the United States.  Applicants with legal disabilities who require special testing arrangements must contact Human Resources at least five (5) working days prior to the examination date.  The provisions of this bulletin do not constitute an expressed or implied contract and any provision contained in this bulletin may be modified or revoked without notice.  The City of Irwindale does not discriminate and is an Equal Opportunity Employer.