This recruitment is open on a continuous basis and may close without prior notice.
The position is under the supervision of and assists Police Officers in the performance of selected Police Department services, in the area of Administration, Detectives, and Patrol.
Working Hours: Must be available to work a flexible schedule which may include mornings, afternoons, evenings, weekends, including holidays for an average of 20 hours per week.
Temporary/Part-Time Appointments: Temporary/Part-time appointments do not qualify for City benefits, except for those required by law. The City does not belong to the Social Security system. However, enrollment in an alternative retirement program is mandatory which requires an employee contribution of 7.5% of base earnings. The City contributes 2.5% and the employee contributes 5% of base earnings. There are no rights to employment and employment may end with or without cause or advance notice.
Part-time shifts may not exceed 999 hours on a fiscal year basis (July 1 through June 30).
Certain City operational budgets may not include funding for mandates CalPERS employer contributions. Therefore, a qualified candidate who is a current member of CalPERS may be restricted from temporary/part-time employment.
EXAMPLES OF ESSENTIAL FUNCTIONS
The following examples are intended to describe the general nature and level of work performed by persons assigned to this classification:
Answers routine inquires in person or on the telephone from the public and/or directs them to the proper personnel.
Opens, sorts, files and routes mail and other paperwork.
Operate a computer keyboard to write reports and perform data entry.
Perform messenger duties for various divisions in the Department.
Perform fingerprinting duties.
Perform computer and dispatch operations.
Store and release property evidence.
Assist in booking arrestees.
Perform other related duties as assigned.
Any combination of education, training, and work experience to demonstrate possession of the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination is as follows:
Required Age: At least 18 years of age upon appointment.
Education: High School diploma or equivalent.
Experience: Some general office experience is desired, but not required. Customer service/public contact on the phone and in person with demonstrated problem solving skills is highly desired.
Knowledge of: Correct English usage, grammar, spelling, punctuation and vocabulary; interpersonal skills using tact, patience, and courtesy; principals and applications of the Microsoft Office Applications including Word and Excel.
Ability to: Communicate clearly and effectively, orally and in writing and maintain effective relationships with public and staff; understand and carry out oral and written directions; and work cooperatively with others; work with minimum supervision; and plan and organize with work; operate standard office equipment, including a personal computer using Windows based software; ability to learn and understand pertinent procedures and functions quickly as related to department operations; furnish accurate information to others; work effectively under pressure in a busy office environment with frequent interruptions; accept responsibility and accountability for the performance of duties; maintain confidential records and reports; maintain effective and cooperative working relationships with those encountered in the performance of duties.
Bilingual in Spanish or Asian languages is desirable.
License Requirements: Due to the possibility of the performance of field duties, a valid California Class C Driver's License and acceptable driving record at time of appointment and throughout employment is required.
California Department of Motor Vehicle (DMV) Pull Notice System: An incumbent appointed to this position is subject to enrollment in the California DMV Pull Notice Program. The Pull Notice program provides information on the incumbent's driving record and Driver's License status on a periodic basis to the City of Downey. An employee assigned a City vehicle must acknowledge receipt and understanding of City Administrative Regulations covering the use of City vehicles.
Physical Tasks, Abilities and Environmental Conditions: The duties and responsibilities of this position are performed in an office environment and involve sitting, standing, and walking for prolonged or intermittent periods of time, and include reaching above and below shoulder level, bending, stooping, and twisting at the waist to perform desk work, file maintenance, and operate general office equipment, including a personal computer with keyboard for prolonged or intermittent periods of time; safely lift and carry 25 pounds in weight; kneel, sit, stand and walk for prolonged or intermittent periods of time.
Selection/Testing Process: All applications and supplemental information will be reviewed and evaluated on the basis of information submitted to determine the level and scope of the candidate's preparation for the position. All information supplied by applicants is subject to verification. A resume will not be accepted in lieu of a completed employment application and supplemental questionnaire.
This recruitment may target the first 50 completed applications who meet the desired qualifications for the position. Those selected will be invited to participate in the selection/testing process which will consist of an appraisal examination weighted 100%. The examination may consist of performance testing and/or an oral interview to assess the applicant's knowledge, education, experience, and general ability to perform the essential functions of the position.
Candidate(s) who complete selection testing with a score of 85% or above may be given hiring consideration by the Department. Prior to an employment offer, a comprehensive background investigation is conducted that includes a polygraph and fingerprinting. A pre-placement medical exam, including a drug screen will be conducted upon issuance of a conditional offer of employment.
Qualifying veterans of the United States Armed Forces who receive a passing score on an entrance examination shall be ranked in the top rank of any resulting eligibility list. The veteran's preference shall also apply to a widow or widower of a veteran or a spouse of a 100 percent disabled veteran (Government Code § 18973.1).
Any applicant requiring reasonable accommodation during the selection process due to a qualified disability must inform the Human Resources Office by dialing (562) 904-7292 at least 72 hours in advance.