• Transports patients to scheduled tests, appointments, and treatments including readying gurneys, wheelchairs, and charts for their transport from the unit; transporting them to and from scheduled appointments and therapy activities; Assists Lift Team in lifting and transferring patients into and out of gurneys and wheelchairs for their transport from the unit by using established transfer methods and lifting equipment.
• Performs simple clerical and other related duties, such as answering telephones, filing documents, completing simple forms, checking stocks of stationary and office supplies, and responding to visitors' inquiries.
• Ensures patient safety by monitoring patients who are at risk for wandering off or falling, and ensuring that the environment is free from potential hazards.
• Stocks and refills the expected levels of patient care supplies as necessary and redistributes supplies throughout the unit in accordance with established guidelines. Checks and restocks daily the levels of laboratory and cleaning supplies and linens as needed.
• Maintains orderliness of countertops, tables and chairs in work area and common meeting areas. Cleans and keeps tidy on a scheduled basis, the interior of refrigerators, interior and exterior of microwave ovens.

SELECTION REQUIREMENTS: 
Three (3) months of experience in a healthcare setting* providing non-skilled support services to patients**.

Physical Class:
III - Moderate:  Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighting over 25 pounds, and frequent lifting of 10-25 pounds..

SPECIAL REQUIREMENT INFORMATION:
*For this examination, healthcare settings include but are not limited to: acute-care hospitals, long-term care facilities (such as nursing homes and skilled nursing facilities), physicians' offices, urgent-care centers, outpatient clinics, home healthcare agency, and emergency medical services.

** Providing non-skilled support services to patients may include one or more of the following: monitoring patients; assisting patients with personal care; transporting patients; assisting with lifting, transferring, and mobility of patients; stocks, refills and maintains patient care supplies; patient registration and intake; and provides other various supportive clerical services to patients.
 

EXAMINATION CONTENT: 
This examination will consist of a written test covering English Language, Customer Service, Infection Control, Math and Logic, and Patient Support, weighted at 100%.

MULTIPLE CHOICE TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.

All test invitations may be sent electronically to the email address provided on the application. It is important that candidates provide a valid email address. Please add gmargosian@dhs.lacounty.gov to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk mail.

Candidates must meet the Selection Requirements and achieve a passing score of 70% or higher on the examination in order to be placed on the eligible register.

Notice of Non Acceptance and Final Result letter will be mailed via United States Postal Services. Test scores cannot be given over the telephone.

TEST PREPARATION:
Study guides and other test preparation resources are available to help candidates prepare for employment tests. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/.  Please click on "Find a Job" and then "Job Search Toolkit." Test Preparation Information is located under the "Employment Test Assistance" section.  

TRANSFER OF SCORES: 
Applicants that have taken identical test parts for other exams within the last twelve (12) months, will have their scores for the identical test parts(s) automatically transferred to this examination.

This examination contains test parts that may be used in the future for new examinations.  Upon acceptance of your application, your scores will be transferred to the new examination and you may not be allowed to re-take any identical test parts for at least twelve (12) months.

ELIGIBILITY INFORMATION: 
Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly.

The names of candidates will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation.

No person may compete in this examination more than once every twelve (12) months.

AVAILABLE SHIFT:
Appointees may be required to work any shift, including evenings, nights, weekends and holidays.

VACANCY INFORMATION: 
The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Health Services as they occur.

APPLICATION AND FILING INFORMATION:
Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted. Applications electronically received after 5:00 p.m., PST, on the last day of filing will not be accepted.

Apply online by clicking the green "APPLY" button at the top right of this posting.  You can also track the status of your application using this website.

This examination will remain open until the needs of the service are met.  Application filing may be suspended at any time with or without advance notice.

Fill out your application completely.  The acceptance of you application depends on whether you have clearly shown that you meet the REQUIREMENTS.  Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job.  For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected.

IMPORTANT NOTES:

• All information is subject to verification.  We may reject your application at any time during the examination and hiring process, including after appointment has been made.  Falsification of any information may result in disqualification or rescission of appointment.
• Utilizing VERBIAGE from the Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED.