Under general supervision, performs highly skilled and complex technical, clerical, secretarial and administrative support activities to internal departments, as needed.

SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.

A typing certificate of 45 NWPM is required. Please refer to the typing certificate requirements for additional details. (Download PDF reader) Self-administered typing certificates are not accepted. The list of vendors provided are for informational purposes only. 

• General office support such as: internal and external correspondence; file; copy; arrange and/or coordinate internal and external meetings;
• Schedule monthly Board of Directors, CAC and TPAC meetings;
• Reserve captionist and sign language interpreters, reserve rooms, order products and services, such as catering;
• Plan and coordinate special meetings and other group meetings as needed;
• Transcribe and prepare meeting minutes for the Annual Membership, Community Advisory Committee, TPAC and Board of Directors meetings;
• Coordinate with staff on the compilation of items for meeting packets;
• Produce and disseminate agenda and Board Box packets;
• Coordinate and schedule locations for community meetings and act as administrative support;
• Order office supplies and kitchen supplies;
• Maintain executive files; prepare various spreadsheets;
• Assist Receptionist and other Administrative Assistants, when necessary;
• Maintain Board of Directors and agency files;
• Coordinate travel requests, including flight/hotel reservations, conference enrollments, expense reports and other related items;
• Prepare various spreadsheets, Power Point presentations and special projects; and
• Other duties as assigned.

A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. Reasonable accommodations to enable qualified individuals with disabilities to perform the essential functions may be made. A typical combination includes:
 
EDUCATION: High School Diploma and a minimum of one year of college or trade school. 
 
EXPERIENCE: A minimum of five (5) years of general clerical experience, in a similar capacity.  Experience in public sector, transit or paratransit industry is desirable. 
 
TYPING: Forty-five (45) net words per minute.
(Typing certificate required. Self-administered (online) typing tests are not accepted. Typing certificate must be from verifiable agency [Community College/School District and/or Work Agency]).

KNOWLEDGE, SKILLS, & ABILITIES
 
Knowledge of:

• Office practices, procedures and equipment.
• Business letter writing and business forms.
• Proper English usage, spelling, grammar and punctuation.
• Principles and procedures of record keeping and reporting.
   

• Communication, both written and verbal.
• Organization, accuracy, and time management.
• Standard business software, including word processing, spreadsheet, and database programs (Microsoft Office programs : Word, Excel, Power Point, Outlook and Access database application).

• Carry out instructions furnished in written, oral or diagram form. 
• Establish and maintain courteous, cooperative, and effective working relationships with staff, management, Board of Directors, CAC, TPAC, Member Agencies, vendors, contractors, and others encountered in the course of work.
• Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines.
• Handle disputes and complaints in a calm, courteous, and tactful manner.
• Maintain professionalism, courtesy, and composure at all times, including in a stressful situation.
• Perform basic arithmetic computations with speed and accuracy.
• Type accurately at a speed of at least 45 net words per minute (TYPING CERTIFICATE REQUIRED AT TIME OF APPLICATION SUBMISSION) (Download PDF reader)
• Work independently and efficiently with a minimum amount of direct supervision.